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Objective 

To use my skills for the betterment of the company.  Help the company save money by increasing productivity through new adaptations of technology and innovation.  To provide continued support for current processes and recommend methods of process improvement.


 Related Experience  

Field Service Engineer, L-3 Communications CS-West, 2004 - Present

  • Seven years on the Predator program at Creech AFB, Nellis AFB, Davis-Monthan AFB and 5 deployed locations. Very experienced on multiple ground station SATCOM terminals and datalink equipment. Functioned as site lead at Davis-Monthan AFB and Creech AFB. Single handedly opened a site location at Davis-Monthan and one forward operating location in Iraq.
  • Four years on the U2 program at two forward operating locations. Experienced on both ground station and airborne operation for the U2 program to include Modular Interoperable Surface Terminal 2 (MIST-2) and Dual Data Link 2 (DDL2). In addition served as COMSEC Responsible Officer (CRO) for both locations; to include CRO support for an entire squadron.
  • Developed the department FSR database and the Field Management manning projection utility used exclusively by the Field Organization. Received the Silver Achievement Award for producing both utilities. It has become field policy that these products be used regularly.

 PC Support Technician, EnergySolutions (formerly Envirocare of Utah), 2003 - 2004

  • Provided technical support for all computer network devices and workstations. Managed helpdesk and bug tracking system. Trained employees on company processes and applications. 

 Computer Software Instuctor / IT Manager, New Horizons Computer Learning Center, 2002 - 2003

  • Managed network of over 200 PCs. Taught CompTIA A+ and Network+ courses. Taught multiple 8 hour software courses to an average of 30 students daily to include Word, Excel, PowerPoint, Access, FrontPage, Project, Photoshop and others.

Support Coordinator, Stratus Technologies, 2000 - 2002

  • Provided 24x7 technical support for mid-mainframe machines (aka, mini-computers). Gained experience with VOS, HPUX, and FTX operating systems. Coordinated communication between client and field technician

Assistant Network Administrator, Water & Power Technologies, 1997 - 1998

  • Provided network and PC support for company employees. Assisted conversion from LAN to WAN through Cisco routers. Setup and installed workstation and servers for use on the network.

Education

  • Bachelor of Science in Information Technology from American InterContinental University. Concentration in programming.  Graduated Summa CumLaude.
  • Associates in Computer Networking and Information Technology from High-Tech Institute. Made the Presidents and Directors Lists.

Certifications

  • Cisco CCNA Routing & Switching (obtained Jun 2014) 
  • CompTIA Network+ Certified Professional (obtained Oct 1999) 
  •  CompTIA Security+ Certified Professional (obtained Dec. 2011)
  •  Certified Novell Administrator (obtained May 1999)
  •  CompTIA A+ Certified Professional (obtained Apr 2002)
 

Skills

Web Design Networking PC Repair Datalinks
  • Familiar with HTML and CSS
  • Adobe Flash
  • FrontPage and Dreamweaver
  • Joomla and WordPress running on LAMP
  • Visual Studio Web Development
  • Multiple years of experience building and supporting networks
  • Strong understanding of topologies and protocols
  • Very strong understanding of TCP/IP and subnetting
  • ATM switches and Cellmuxes
  • Familiar with legacy and new technologies
  • Excellent troubleshooting skills
  • Assembling from scratch
  • Tested to take apart and rebuild a computer in less than 30 minutes at age 16
  • Very strong knowledge of RF, IF, SATCOM and LOS technologies
  • Very strong understanding of Up/Down converters, Modems, multiplexing, and amplifiers
  • BERTS, Spectrum Analyzers, and other test equipment
Database Design Operating Systems Programming COMSEC
  • Very strong knowledge of MSAccess, relational database design and table normalization
  • MySQL and MS SQL Server
  • Strong use of SQL DML statements
  • Novell Netware
  • Windows Server, Active Directory and Group Policy
  • FTX, HPUX, VOS
  • Ubuntu and SUSE Linux
  • VB and C# with Visual Studio
  • Objective-C with Xcode
  • Excellent at Access and Excel macro development with VBA
  • Comfortable with Object Oriented Programming concepts
  • Well versed with several cryptographic devices
  • Part time CRO supporting entire squadron
  • Currently functioning as CRO at my present location

Miscellaneous

  • Eagle Scout
  • Served a full 2-year mission for LDS church in Veracruz, Mexico from March 2000-2002. Became fluent in Spanish.
  • Provided pro bono IT support for home automation upstart Padwerx and designed thecompany website and database in 2010.

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